We need regular feedback from residents so that we can improve our services and make sure they're what you want and expect.
We've asked Kwest, an independent research company, to help us get this feedback in six-monthly phone surveys, starting this month.
If you get a call from Kwest, they'll have a short set of questions to ask about you and the services you've used. Please take part if you can. It shouldn't take longer than about seven minutes and everyone who answers will entered in a draw to win one of six £25 cash prizes. You'll be able to see the results reported in our newsletters and on our website.